Most people think the company is in business to provide rides. I don't think that's been the case for quite a while. It's true that you can get a ride, but the money is in the administrative charge for filling out a charge slip. I'm not sure how much it is these days, but it's non trivial.
When I started driving, a delivery cost a buck more than a passenger for the same ride. I really liked deliveries, and I think all drivers did. Over time, the administrative charge for processing that slip increased. They say that the reason deliveries have declined is because of the color fax, and digital photography. Perhaps. Was any effort made to find anything to fill that void? I sure didn't see it. Did that processing charge deter people? I think so, but they'll argue it didn't.
The charge rides for people, used to be competitive, then it wasn't, now it is again. The issue is mostly drug testing. In order to get the BIG contract, you have to drug test. I always said I'd never pee in a cup unless it was to drive a big truck. So, I drove big trucks, acquiesced to drug testing, and started doing it at the cab company. I prostituted myself, and I should not have done it. It was never worth it, which is why the other cab companies in town don't.
Poor post............... Really poor quality, oh well. Sorry bout that.